Spiritual Medium Bernie Scott

Evenings of Mediumship and Clairvoyant Readings. Internationally and uk

Refund Policy

Refund Policy

We hope you will be pleased with your purchase. Should you wish to return anything bought from us, we will be happy to refund or exchange a product provided it is in a fully resalable unopened condition.


If you are returning an item because of an error on our part or because it is damaged or defective, we will refund the delivery charges incurred in sending the item to you and pay your costs of returning it to us.

Refunds will be processed within 48 hours from receipt of your returned items 


Should the order not arrive on the expected delivery date please contact us. If  no contact be made to notify us,  that goods have not arrived on the notified delivery date then we serve the right not refund the goods purchased. Shipping costs for the entire order will not be refunded on any occasion.


Delivery of Goods

Please allow 15 days for delivery of  goods unless stated.


Ticket Sales

Venues have limited seating so if for any reason you can not make the presentation of mediumship we would require one weeks notice for a full refund. 


For Private sittings if you have booked in advance for a reading we need at least 1 weeks notice for a refund or to rebook another date which is good for both parties. This is due to the fact, that your time and date had been saved in Bernie's diary. It will enable Bernie to fill your slot. We will charge a cancellation fee of 20% of the full price for a refund.


Retreats have a non refundable deposit.


Royal Mail lost items / goods

Should your order not arrive using the Royal Mail delivery service we do not refund or exchange items lost until after 15 working days. Royal Mail do not consider items lost until after 15 days.


Should the customers order not arrive on the expected delivery date please contact us. Should no contact be made to notify us,  that goods have not arrived on the notified delivery date then we serve the right not refund the goods purchased. Shipping costs for the entire order will not be refunded on any occasion.